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Customer Testimonials

It may be possible to find cheaper accommodation in New York, but in our experience of the city, it's not possible to find better. The Elite CityStays apartment at 200 east 72nd street was immaculately clean and beautifully prepared. Then there's the fantastic building and the even better location! The real test of the company, for us at least, came when we were caught in the boxing day blizzard that paralysed the city. Not only was the company able to accommodate a changing arrival time, but they quickly refunded the portion of the stay we were unable to use. We were really, really impressed.
— Simon, Adelaide, Australia
stayed in a 1 bedroom in the Upper East Side

We stayed at 11 Waverly Place in May 2010 for our honeymoon, and I just wanted to say thanks for everything - the room was great, the location was absolutely perfect and we had a great time. It was hard to separate the scams from the truth on the internet and we were grateful to you for speaking to us (and providing an Australian contact number) and emailing us to help us with any questions we had. The starter toiletries and provision of a hairdryer and iron was greatly appreciated, the wireless internet was very handy, the pay TV good fun (so many channels over there!) and we found the room to be clean and tidy and perfect for our needs.
— Michael and Erin, Melbourne, Australia
stayed in a studio in Greenwich Village

"Hi Reggie - I have been planning to write you about our stay at Chelsea, but time keeps going by and ...it has to be now ;D) We had a great time! The apartment was clean (our main concern), well equipped and we felt safe. There were no issues with signing in or out and doing the registration and paying the fees with you guys was easier than in person at a hotel lobby. The location was also great; so we are already recommending your service to all our friend! Thank you very much!"
— Amira

"I have just returned from 2 weeks in New York staying in the 1 bedroom apartment on East 38th St. The apartment was clean, comfortable and safe. The fittings, furniture and bedding were very stylish and good quality. The bed in the main bedroom was very comfortable and the sofa bed in the lounge room was excellent. We had to contact management for a few things and they were superb with their prompt reply and service. The apartment is a 2 minute walk to the subway and all public transport. You can walk to Times Square in 10 minutes. I would not hesitate to recommend or return to this apartment again."
— Lynnie P. , Melbourne, Australia
stayed in a 1 bedroom in Murray Hill

"I must thank you for your wonderful customer service in arranging the apartment on 42nd street, it suited our needs beautifully. I can only let other people that I know who are thinking about going to New York about your business and how good our experience was in New York as a result of a fantastic place to stay and your can-do attitude. You will see my family again when we come back to New York because why would we want to stay anywhere else?"
— B.V. , Victoria, Australia
stayed in a 1 bedroom in Times Square

"We had a great holiday. Loved New York and the apartment. We will be back either sometime in September or early January. So will contact you re accommodation once we know when we are coming and whether it is the whole family. You can be assured that we will recommend your accommodation services to friends and work colleagues. Thank you for a great experience."
— G.B. , Adelaide, SA, Australia
stayed in a 1 bedroom in Central Park West

"Thanks so much for the late checkout. We had a great time and the little bumps just gave us more to talk about and get to know each other. I hope to use Elite City Stays again, and will recommend you highly to our friends."
— V.W. , North Vancouver, British Columbia, Canada
stayed in a 1 bedroom in Central Park West

"For the past 2 days we have thoroughly enjoyed your city and could only wish that our stay here could have been longer and will absolutely look forward to the next time we will have the pleasure of visiting NYC and staying with Elite City Stays again. You are so lucky to live here and enjoy such a colourful and inspiring city, its truly an amazing place to be. We still have tomorrow but 3 days is just not enough!! Even though I didn't have the pleasure of meeting with you this time, I really got a great sense of your hospitality and have had a really great experience with you and Elite City Stays for our visit. Thank you and your team for providing us with such a lovely place to stay and a great friendly service. I will definitely be passing on your details to any friends we know of coming to NY. Also, thank you for the goodwill gesture I do appreciate it."
— D.H. , Sydney, Australia
stayed in a studio in Chelsea

"We have just arrived back home after our stay in New York. The apartment was great and very central to all the things we wanted to do. Just to let you know you have four happy customers."
— Beryl Frost , Surrey, England
stayed in a 1 bedroom in Murray Hill

"Great accommodation in Maiden Lane apartments in New York - we got exactly what Elite City Stays had described to us in advance, no misrepresentations or white lies - all very refreshing. Service provided by Elite City Stays was first class - efficient, friendly and welcoming. We were contacted within hours of arriving to see if everything was OK and to offer assistance with any questions we had about apartment, visiting NYC, getting around city - a nice touch. We would highly recommend MH and apartment living made us feel like New Yorkers - even if only for a week and at a fraction of what it would have cost in a hotel."
— Padraic, Paul, Anne and Anne! , Belfast, Ireland
stayed in a 2 bedroom in Financial District

"We spent 2 weeks in a studio in Murray Hill and had a brilliant time. The apartment was immaculate and a great place to call home away from home. We were in NYC for the US Open tennis and being so close to Grand Central Station made traveling to and from the Open very easy. We will be recommending Elite City Stays to all our friends and plan to be back again very soon. "
— Lisa and Mark , Sydney, Australia
stayed in a studio in Murray Hill

"My family and I had an excellent experience with Elite City Stays and will no doubt call back on our next visit to New York next spring. The apartment which we chose was rendered unavailable for some reason, and they very quickly provided a very reasonable substitute. They were very courteous and very professional, they called to check if all was OK upon arrival and before departure, the apartment was in top shape, though some construction was going on in the building."
— Alberto Carrasquilla , Bogota, Colombia
stayed in a 2 bedroom in Turtle Bay

"Excellent accommodation. All the basic items were in the apartment. Very good closet space. The building has a lovely gym on the 35th floor. Location is extremely central; supermarket across the street, restaurants and bars around the block. Would like to mention if you could improve on two things. I only found the mattress of the sofa bed uncomfortable. And in the bedrooms, if you could put darker blinds or curtains as it gets very bright early morning. Overall I would highly recommend the apartment."
— Zaffar Pervaze , Pakistan
stayed in a 2 bedroom in Turtle Bay

"I want to congratulate you!!!!!! We had a great time in New York and the apartment was perfect...In my next visit I will surely contact you again and I have highly recommended Elite City Stays to all my friends. Thanks for everything."
— Valeshka Gomez , Venezuela
stayed in a studio in Lincoln Center

"This is a little over-due, however, just wanted to say a quick thank you for all your assistance with our New York accommodation. The apartment was perfect and we had a terrific time. Thanks again for everything."
— R.Y. , New South Wales, Australia
stayed in a 1 bedroom in Financial District